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FAQ
Who produces the videos?
Cofounder’s, Grandmaster Clifford C. Crandall, Jr. and Chief Instructor Eric Stalloch, produce all of the videos found on SecureLivingOnline. For more information about the cofounders, visit the About Us page.
Do I need to be a martial artist to learn self-defense?
No. Self-defense is a part of the martial arts, but a martial arts style includes a variety of other components. Therefore, you can learn self-defense even if you have never trained before. See our Training Tips Section for more information.
How do I train in self-defense?
See our section on “Training Tips.”
How can I receive updates on new techniques?
Join the Secure Living Online community by registering for our newsletter. You will receive product updates, exclusive content including safety tips, and coupons for special offers.
Can I review or leave comments on videos?
This feature is planned for the site and will be available in the future. If you would like to add a testimonial to the site, please email us at contact@securelivingonline.com.
Do you offer books or DVDs?
Not currently, however…
We may make books and DVDs available in the future. In the meantime, you may wish to purchase Be Safe Physically and Mentally with the Crandall System by Grandmaster Crandall and Chief Instructor Stalloch, which is available at amazon.com
How do I download a video?
Browse our catalog of scenarios. Click on add to cart. Once you have finished shopping, click on Checkout. After entering your payment information, you will receive a confirmation page. Do not leave this page until you have downloaded each video. Individually, click on each “Download Now” button. It will ask you to Save or Open the video. Choose “Save” Once you have downloaded all of your videos and saved them, you may safely navigate to another webpage.
Do you offer self-defense seminars?
Yes. Both Grandmaster Clifford C. Crandall, Jr. and Chief Instructor Eric Stalloch are available for seminars on a wide variety of topics.
Some of these areas include:
Where do Grandmaster Crandall or Chief Instructor Stalloch instruct classes?
Both Grandmaster Crandall and Chief Instructor Stalloch regularly instruct classes at the main location of the American Martial Arts Institute in Utica, New York. However, they both also teach at the full-time Albany location of the American Martial Arts Institute at various times throughout the year.
Why can’t I access my videos after I navigate away from the checkout confirmation page?
It is important to remember that you must save your downloaded files immediately before navigating away from the checkout confirmation page. Click the “Download Now” button. Then choose to “Save” each file. Once you have done this for all of your files, you may safely navigate to a different page. Unfortunately, if you navigate away from the page without saving or simply open the files but do not save them, those files are lost. We have no way to verify that you have or have not saved those files. See our terms of use for more information. Please contact us if you have any questions.
Where should I save my videos?
If you are downloading directly to a mobile device, then you can store the videos directly on that device. However, if you are downloading to a computer, be sure that it is the computer you will use to learn the techniques. If you download the videos to a computer at work you may not be able to access them at home. See our terms of use section for more information. We recommend that you create one folder on your computer for all of your SecureLivingOnline videos and files.
How do I know which techniques I have already downloaded?
Each technique has an item number for our catalog. After the video’s introduction, a screen appears with the name of the technique. In the lower right hand corner of this screen you will see a number. For example, 03-002. This identifies which techniques you have already downloaded. This lets you compare the item numbers of techniques you have yet to download
Don't see your question answered here?
Email it to us at contact@securelivingonline.com.
Cofounder’s, Grandmaster Clifford C. Crandall, Jr. and Chief Instructor Eric Stalloch, produce all of the videos found on SecureLivingOnline. For more information about the cofounders, visit the About Us page.
Do I need to be a martial artist to learn self-defense?
No. Self-defense is a part of the martial arts, but a martial arts style includes a variety of other components. Therefore, you can learn self-defense even if you have never trained before. See our Training Tips Section for more information.
How do I train in self-defense?
See our section on “Training Tips.”
How can I receive updates on new techniques?
Join the Secure Living Online community by registering for our newsletter. You will receive product updates, exclusive content including safety tips, and coupons for special offers.
Can I review or leave comments on videos?
This feature is planned for the site and will be available in the future. If you would like to add a testimonial to the site, please email us at contact@securelivingonline.com.
Do you offer books or DVDs?
Not currently, however…
We may make books and DVDs available in the future. In the meantime, you may wish to purchase Be Safe Physically and Mentally with the Crandall System by Grandmaster Crandall and Chief Instructor Stalloch, which is available at amazon.com
How do I download a video?
Browse our catalog of scenarios. Click on add to cart. Once you have finished shopping, click on Checkout. After entering your payment information, you will receive a confirmation page. Do not leave this page until you have downloaded each video. Individually, click on each “Download Now” button. It will ask you to Save or Open the video. Choose “Save” Once you have downloaded all of your videos and saved them, you may safely navigate to another webpage.
Do you offer self-defense seminars?
Yes. Both Grandmaster Clifford C. Crandall, Jr. and Chief Instructor Eric Stalloch are available for seminars on a wide variety of topics.
Some of these areas include:
- Women’s Self-Defense
- Child Abduction Prevention, taught to elementary school students
- Teenage Escape Techniques, taught to junior high and high school students
- The Crandall System, taught to physical educators who will become certified to teach self-defense as part of their curriculum in public or private schools
- Self-Defense with a Cane, this can be an official CaneMaster Seminar
- And many more topics.
Where do Grandmaster Crandall or Chief Instructor Stalloch instruct classes?
Both Grandmaster Crandall and Chief Instructor Stalloch regularly instruct classes at the main location of the American Martial Arts Institute in Utica, New York. However, they both also teach at the full-time Albany location of the American Martial Arts Institute at various times throughout the year.
Why can’t I access my videos after I navigate away from the checkout confirmation page?
It is important to remember that you must save your downloaded files immediately before navigating away from the checkout confirmation page. Click the “Download Now” button. Then choose to “Save” each file. Once you have done this for all of your files, you may safely navigate to a different page. Unfortunately, if you navigate away from the page without saving or simply open the files but do not save them, those files are lost. We have no way to verify that you have or have not saved those files. See our terms of use for more information. Please contact us if you have any questions.
Where should I save my videos?
If you are downloading directly to a mobile device, then you can store the videos directly on that device. However, if you are downloading to a computer, be sure that it is the computer you will use to learn the techniques. If you download the videos to a computer at work you may not be able to access them at home. See our terms of use section for more information. We recommend that you create one folder on your computer for all of your SecureLivingOnline videos and files.
How do I know which techniques I have already downloaded?
Each technique has an item number for our catalog. After the video’s introduction, a screen appears with the name of the technique. In the lower right hand corner of this screen you will see a number. For example, 03-002. This identifies which techniques you have already downloaded. This lets you compare the item numbers of techniques you have yet to download
Don't see your question answered here?
Email it to us at contact@securelivingonline.com.